Privacy policy
Last Updated: July 31, 2025
At RAFOOF.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services. By using our website, you agree to this Privacy Policy.
1. Information We Collect
- Contact Information: Name, email, phone, billing/shipping addresses.
- Payment Information: Card details (securely processed).
- Account Information: Username, password, preferences.
- Order History: Items viewed, purchased, returned, or saved.
- Device & Usage Data: IP, browser type, cookies, site interactions.
- Communication Records: Messages or inquiries sent to us.
2 & 3. Collection & Usage
How We Collect:- Direct Interactions: Orders, account creation.
- Automated Tools: Cookies and analytics scripts.
- Third-Party Services: Payments and shipping providers.
- Process and deliver orders; provide support.
- Personalize and improve your experience.
- Send marketing (with your consent).
- Prevent fraud and enhance security.
- Comply with legal obligations.
4 & 7. Sharing & Ads
We do not sell your personal data. We may share it with:
- Service Providers: Delivery, payments, analytics.
- Legal Authorities: When required by law.
- Advertising Platforms (Google, TikTok): Limited, anonymized data.
We may display personalized ads via Google/TikTok based on site interactions. You can opt out via browser settings.
5 & 6. Cookies & Analytics
- Remember preferences & analyze performance.
- Show relevant offers/content.
You can manage or disable cookies in your browser settings.
Google Analytics:We use Google Analytics to understand behavior. Data is anonymized. Manage your activity at: myactivity.google.com
8, 9 & 10. Rights & Security
Your Rights:- Access, correct, or delete your data.
- Object to certain processing or marketing.
Contact: support@rafoof.com
Security & Children:We use encryption and secure technologies. Not intended for children under 16.
11 & 12. Transfers & Updates
International Transfers: Your data may be processed in other countries with appropriate safeguards.
Updates: We may update this policy; changes appear here with an updated “Last Updated” date.
13. Contact Us
Owned & Operated by: Zad Al Khair Trading LLC
Address: South Sikka Al khail, Shops No. 20,21,22. Fatima Ali Hashim Building, Deira, Dubai, UAE
TRN: 100036403200003
Trade License: 233442 P.O.Box: 15113